Maintenance and Support

Various customer applications Support works like deployments on server side, OS patching, Bounce servers various application servers, On call support activity 24*7. for support applications

Shriyan Software’s expertise in this area allows clients to focus on their core business while leaving the hassles of software maintenance and support to Persistent’s skilled engineers. Client engagements in this area range from resource augmentation all the way to product roadmap ownership, depending on client needs.

Shriyan Software’s maintenance and support services include:
  • L1/L2/L3 Dedicated Support
  • L1/L2 Shared Support
  • Private Label Support Services
  • Test labs for reproducing customer reported problems and documentation
  • Functionality enhancement
  • New release migration support
  • Patch management support